SHL Situational Judgement

Practicing for an SHL Situational Judgement Test (SJT) is pivotal for candidates looking to showcase their decision-making and critical thinking skills to potential employers. These tests simulate real-life work scenarios to assess how individuals respond to workplace challenges, making them a valuable tool for organizations seeking candidates with sound judgment.

The SHL test is a standardized assessment tool used by employers to evaluate candidates’ cognitive abilities, behavioral tendencies, and technical skills. It helps in identifying individuals’ strengths and suitability for a role, ensuring that potential hires are capable of meeting the demands of the job efficiently.

Understanding SHL SJTs

SHL’s SJTs present candidates with a variety of work-related situations, often in the form of short descriptions or scenarios, followed by multiple-choice questions. These scenarios are designed to mirror the complexities of the workplace, requiring candidates to choose the most appropriate response or rank responses according to effectiveness.

Why Practice is Important

  1. Familiarity with Test Format: Each SJT is unique to the job role it targets. By practicing, candidates understand the types of scenarios they’ll encounter, helping to navigate the test more smoothly.
  2. Improved Decision-Making Skills: Regular practice with these tests can enhance a candidate’s decision-making process, encouraging a more systematic approach to handling complex situations.
  3. Understanding Employer Expectations: These tests reflect the qualities and competencies valued by employers. Through practice, candidates can align their reasoning skills with these expectations.

Strategies for Effective Practice

  1. Reflect On Your Decisions: Don’t just practice choosing an answer; think deeply about why one response is more effective than others. Understanding the rationale behind decisions is crucial.
  2. Seek Diverse Scenarios: Since SJTs can cover a broad spectrum of situations, candidates should practice with a wide range of scenarios. This prepares them for the unpredictability of the actual test.
  3. Learn from Feedback: Many practice platforms provide detailed feedback on responses. Candidates should use this feedback to identify any recurring weaknesses in their decision-making process.
  4. Understand the Desired Competencies: Research the competencies the hiring company values most and practice with these in mind. Tailoring your preparation to these traits can give you an edge.
  5. Time Management: While SJTs are not always timed, practicing under timed conditions can help improve your pace and decision-making speed, useful skills during assessment days or when tests have a time limit.

SHL Situational Judgement Test Sample

These tests typically present a scenario and ask you to select the most (and sometimes the least) effective response from a given list of options.

Scenario:

You are a team leader in a marketing firm. One of your team members, Alex, has been consistently late in submitting his work for the past few weeks. This has caused delays in the overall project timeline. Today, during a team meeting, Alex mentions that he’s been struggling with some personal issues that have affected his work performance.

Question:

How would you handle this situation?

Options:

A) Publicly reprimand Alex during the meeting for not informing you sooner.

B) Sympathize with Alex during the meeting and ask him to stay back afterward to discuss a solution.

C) Ignore the issue during the meeting and address it privately with Alex later.

D) Suggest that Alex take some time off until his personal issues are resolved.

Scenario:

You have been working in the customer service department at a company for several months now. A colleague who started around the same time as you often relies on you to answer questions and assist with their tasks. You’ve noticed that this colleague is not taking notes or making an effort to work independently. Today, while you’re particularly busy, they approach you with a series of questions about a task that you know they’ve been trained on.

Question: How do you respond? Please choose the most effective and the least effective actions from the options below.

Options: A. Politely explain that you are currently busy and suggest they review their training materials to find the answers.

B. Stop what you’re doing and provide the answers to your colleague’s questions to ensure they feel supported.

C. Tell your colleague that they need to start figuring out things on their own and that you’re not there to hold their hand.

D. Suggest to your colleague that you’ll schedule time later to go over the questions and use the opportunity to encourage note-taking for future reference.