UPS Assessment Test

Starting a job at UPS (United Parcel Service), one of the largest delivery and logistics services in the world, involves several steps. These steps are designed to ensure that potential employees are suitable for the demands of the job and align with the company’s standards and expectations. Below is a detailed guide through the application process and the assessment test that applicants typically encounter when seeking employment at UPS.

UPS Job Application Process:

  1. Job Search:
    • Begin by visiting the UPS careers website.
    • Search for jobs by keyword, category, or location based on your interest and qualifications.
  2. Application Submission:
    • Once you find a suitable job, carefully read the job description to ensure you meet the qualifications.
    • Create an account on the UPS careers portal to apply.
    • Fill out the application form, providing personal information, educational background, and work experience.
    • Upload necessary documents such as your resume, professional references, or any other required certifications.
  3. Initial Screening:
    • After submitting your application, UPS’s Human Resources will conduct an initial review.
    • If your qualifications match the job requirements, you’ll be contacted for the next step, which could be a phone screening or a direct invitation for an interview.
  4. Interview Process:
    • The interview can be either in-person or virtual, depending on the position and current company policy (e.g., due to health guidelines).
    • Typical interviews involve questions about your work history, situational and behavioral questions, and specifics about your ability to handle the job’s responsibilities.
    • For some positions, especially those involving driving or equipment operation, you may be asked about your related skills and certifications (e.g., a commercial driver’s license).
  5. Background Checks and Drug Screening:
    • If the interview is successful, you may be required to consent to a background check and/or a drug screening. This step is crucial for ensuring workplace safety and trustworthiness of employees.

UPS Assessment Test:

For certain positions, particularly those that involve operational or logistical roles, UPS may require candidates to take an assessment test. This test evaluates various competencies relevant to the job you’re applying for.

  1. Purpose:
    • The assessment helps UPS determine if candidates have the appropriate skills for the job, such as problem-solving abilities, attention to detail, the ability to follow instructions, and interpersonal skills.
  2. Test Format:
    • The test format can vary based on the position. It may include sections like numerical reasoning, verbal reasoning, logical reasoning, and situational judgment.
    • For roles involving driving, there may be additional assessments related to spatial orientation or recognizing road signs.
  3. Preparation:
    • Candidates are advised to prepare for these assessments by practicing similar test. Familiarity with the test format and types of questions will help improve your performance.
    • Reviewing job-related skills, such as basic math for package handling roles or safety knowledge for driving roles, can also be beneficial.
  4. Test Day:
    • Ensure you are well-rested and focused on the day of the assessment.
    • Read all instructions carefully before starting the test.
    • Manage your time effectively, as some sections may be timed.
  5. Results:
    • UPS may discuss your test results during a follow-up interview or inform you if you have progressed to the next stage of the hiring process.

UPS Written Test and Interview Questions:

The UPS written test, often part of the initial screening process, typically assesses basic competencies necessary for the job, such as literacy, basic math skills, and sometimes, role-specific knowledge.

Common Interview Questions: During the interview phase, candidates might encounter questions designed to understand their background, problem-solving skills, and fit for the company culture. Examples include:

  1. Why do you want to work for UPS?
  2. How do you handle stressful situations?
  3. Describe a time when you had to work as part of a team.
  4. How do you manage time, especially in fast-paced environments?
  5. Can you perform physically demanding tasks (relevant for package handlers or drivers)?

UPS Air Cargo Aptitude Tests:

For positions related to air cargo, candidates may undergo aptitude tests specific to the aviation and cargo industry.

  1. Spatial Orientation: Understanding of space and dimensions, crucial for loading plans and optimizing cargo space.
  2. Numerical Reasoning: Ability to handle numbers quickly and accurately, important for calculations related to cargo weight, balance, and distribution.
  3. Mechanical Comprehension: Basic understanding of mechanical principles, often necessary for handling cargo equipment.
  4. Reading Comprehension: Ability to understand written instructions and safety protocols.

UPS Driving Test:

Applicants for driving positions at UPS need to demonstrate they can operate a vehicle safely and efficiently. The UPS driving test usually includes:

  1. Pre-Inspection Check: Candidates must show they can perform a comprehensive pre-inspection of the truck or delivery vehicle before hitting the road.
  2. Road Test: This practical test assesses the candidate’s driving skills in real-world conditions, ensuring they can handle a UPS vehicle safely. It often includes navigating various types of roads, making safe turns, parking, and possibly even completing a mock delivery.
  3. Safety Knowledge: Understanding of road safety rules, including recognizing road signs, signals, and adherence to regulations like speed limits and mandatory breaks.
  4. Spatial Awareness: For delivery drivers, this might also assess the ability to judge spaces accurately, crucial for parking in tight spots or navigating busy areas.

Post-Assessment Process:

  • If you pass the assessment and background checks, UPS will provide a job offer detailing the terms of employment, salary, benefits, and other pertinent information.
  • Upon accepting the offer, you may be required to undergo job-specific training, especially for roles like package handling or driving.


The UPS application process is thorough, designed to select candidates most suitable for the demands of the job and the company’s high standards. Preparation, attention to detail, and a genuine representation of your skills and experiences are key to progressing through the stages and ultimately securing employment with UPS. Good luck!