Qatar Airways follows a structured hiring process based on the position applied for. The recruitment process generally includes multiple stages, designed to assess candidates’ skills, personality, and suitability for the role. Below is a breakdown of the assessment process for different job positions at Qatar Airways.
Qatar Airways Job Assessment Stages
1. Online Application
Candidates start by submitting their applications via the Qatar Airways career portal. This includes uploading an updated CV, relevant documents, and answering preliminary questions related to the role.
2. Initial Screening
The HR team reviews applications to assess candidates’ experience, qualifications, and language proficiency. Shortlisted candidates receive an invitation for the next stage.
3. Assessment Day (For Cabin Crew & Customer Service Roles)
Candidates attending an assessment day go through:
- Group Exercises – Tests teamwork, communication, and problem-solving abilities.
- English Proficiency Test – Ensures strong language skills for customer-facing roles.
- Aptitude Tests – Covers numerical, logical, and verbal reasoning skills.
- Height & Reach Check – For cabin crew, to confirm they meet safety requirements.
4. Technical Tests (For Pilots, Engineers & IT Roles)
Certain positions require technical assessments, such as:
- Pilots: Simulator assessments, aerodynamics, and aviation safety tests.
- Engineers: Mechanical, electrical, and safety knowledge assessments.
- IT Professionals: Coding tests, cybersecurity assessments, and software-related tasks.
5. Final Interview
Candidates who pass previous stages move to the final interview, which includes:
- Competency-Based Questions: Focus on work experience, leadership, and problem-solving.
- Behavioral Questions: How candidates handle pressure and teamwork situations.
- Technical Questions (for specialized roles): In-depth role-specific queries.
6. Medical Examination & Background Check
Selected candidates undergo a medical check and security clearance before receiving an official offer letter.
Qatar Airways Interview Questions by Position
Cabin Crew Interview Questions
- Why do you want to work for Qatar Airways?
- How would you handle a difficult passenger on board?
- Describe a time when you worked in a team under pressure.
- How do you ensure passenger safety and comfort?
Customer Service Agent Questions
- How do you handle an angry customer?
- Can you give an example of excellent customer service you provided?
- What do you know about Qatar Airways and its customer service values?
Pilot Interview Questions
- What would you do if you encountered unexpected severe turbulence?
- Describe a situation where you had to make a quick decision in-flight.
- How do you handle stress and pressure while flying?
Engineering & IT Interview Questions
- Can you explain how you troubleshoot technical issues under tight deadlines?
- What technologies or programming languages are you most comfortable with?
- Describe a complex project you worked on and how you solved challenges.
How to Prepare for the Qatar Airways Assessment?
✅ Research the company’s values, services, and culture.
✅ Practice aptitude and reasoning tests (numerical, verbal, logical).
✅ Prepare answers for competency-based and behavioral interview questions.
✅ Dress professionally and maintain a confident, positive attitude.
✅ For cabin crew, ensure you meet the physical requirements.
Qatar Airways’ hiring process is competitive, so thorough preparation is essential. Understanding the specific job role requirements and practicing common assessment tests will increase your chances of success.
Qatar Airways Job Assessment – FAQ
What are the stages of the recruitment process?
Online application and CV screening
English proficiency test or video interview
Online assessments – includes aptitude and personality tests
Assessment day – group exercises, role-plays, reach test, and case studies
Final interview – one-on-one or panel format
Background check and medical examination
Job offer
What types of assessment tests are included?
Numerical reasoning – interpreting graphs, percentages, and basic calculations
Verbal reasoning – reading comprehension and critical thinking
Logical reasoning – pattern recognition and sequences
Situational Judgment Tests (SJT) – workplace scenarios testing decision-making
Personality questionnaires – exploring your behavioral traits and work style
Technical tests – depending on the role, such as spatial reasoning for pilots or mechanical skills for engineers
What happens during the assessment day (for roles like cabin crew)?
Group discussions and exercises
Role-play scenarios to evaluate customer service and communication
Reach/height test for safety compliance
Case study and presentation for corporate positions
Final interviews with senior staff or HR
How should I prepare for the assessments?
Practice numerical, verbal, logical, and SJT-style questions
Review Qatar Airways’ values, customer service principles, and company culture
Use the STAR method (Situation, Task, Action, Result) to prepare answers
Simulate real test conditions with timed practice
Prepare professional attire and body language for video or in-person interviews
Learn from real candidate experiences by watching interview preparation videos or forums
How long does the recruitment process take?
It can take anywhere from a few weeks to a few months
Delays may occur depending on the role, location, and volume of applications
Candidates may be contacted at different stages, even after a gap in communication